Our Terms & Conditions

Welcome to hakk.ae

By accessing or using our website (www.hakk.ae), you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.


1. General

  • These Terms apply to all visitors, users, and customers of hakk.ae.

  • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.


2. Products & Orders

  • All products listed on hakk.ae are subject to availability.

  • We reserve the right to cancel or refuse any order for any reason, including errors in pricing or product information.

  • Once an order is placed and payment is confirmed, it will be processed for shipment. Changes or cancellations must be made before dispatch.


3. Pricing & Payment

  • All prices are listed in AED (United Arab Emirates Dirham) and include applicable VAT.

  • Payment will be charged immediately upon placing your order.

  • We accept secure payments via major debit/credit cards and other available payment methods at checkout.


4. Shipping & Delivery

  • We offer free shipping across the UAE for orders above AED 500.

  • Orders below AED 500 will incur a flat delivery fee of AED 13.

  • Delivery time is typically 1–2 business days in Dubai and 1–3 business days in other UAE cities.


5. Returns & Refunds

  • You may return products within 30 days if they are unused, in original condition, and with original packaging.

  • Some items, such as opened software or damaged goods not due to our error, are non-returnable.

  • Refunds are processed to the original payment method upon successful inspection of the returned item.

  • Return shipping is the responsibility of the customer.

For more details, please review our Refund & Returns Policy.


6. Warranty

  • Products may come with a manufacturer’s warranty, as specified on the product page.

  • hakk.ae does not directly offer extended warranties unless stated.


7. Intellectual Property

  • All content on hakk.ae — including logos, text, images, and product descriptions — is the property of hakk.ae and may not be used or reproduced without written permission.


8. Limitation of Liability

  • hakk.ae is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.


9. Governing Law

  • These Terms and Conditions are governed by the laws of the United Arab Emirates.


10. Contact Us

For questions or concerns regarding these Terms, please contact us at:
📧 sales@hakk.ae
🌐 www.hakk.ae